Returns & Exchanges
At Zero Foxtrot, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unworn and unwashed items. If your order doesn't meet your tactical standards, we are here to make it right.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
